Domestic Violence Services
Uplifting Survivors and Enhancing Community Safety
Domestic Violence Services work to provide safety, hope, and healing to individuals escaping domestic violence while navigating crises, advocating tirelessly, and helping survivors rebuild their lives, often with limited resources, funding, and overwhelming paperwork.
With Mareto, your organization can focus more energy on the profound work of healing, empowerment, and advocacy, and less on administrative burdens.
Uncompromising Confidentiality & Privacy
Prioritize survivor safety and confidentiality with Mareto’s advanced security. Hosted securely in Canada, Mareto ensures encrypted storage, strict role-based access, and compliance with privacy laws and VAW (Violence Against Women) sector best practices, giving you and survivors peace of mind.
Powerful Reporting and Impact Demonstration
Instantly generate detailed reports and visualize service utilization, outcomes, and impact. Clearly demonstrate the effectiveness of your programs to funders, stakeholders, and community partners, strengthening your ability to secure essential funding.
Trauma-Informed Care
Provide truly trauma-informed support by capturing survivors’ stories respectfully and compassionately from intake through ongoing care. Easily document each survivors’ safety concerns, histories, protective orders, personalized safety plans, and case notes, ensuring sensitive, informed support at every touchpoint. Mareto ensures survivors’ experiences are respected, understood, and compassionately addressed at every step.
Simplified Shelter and Crisis Management
Simplify the complexity of daily operations with intuitive bed management, accurate tracking of resident stays, room assignments, and streamlined resource scheduling, significantly reducing logistical stress and freeing your team to focus directly on survivor care and crisis response.
Coordinated Community Partnerships
Simplify referrals and collaboration with essential partners, including legal aid, healthcare, mental health providers, housing programs, and child welfare, to create a stronger, holistic support network for survivors and their families.
Effective Crisis Response & Safety Planning
Efficiently manage and monitor crisis intervention plans, emergency responses, protective orders, and urgent follow-ups. Mareto allows staff to respond rapidly, accurately, and confidently to urgent safety concerns.
Responsive & Adaptable Services
Quickly identify trends in survivor needs and emerging community issues through real-time analytics. Mareto empowers you to proactively respond and adjust services to meet evolving demands, ensuring you consistently deliver effective, survivor-centred care.
The Benefits for Your Organization.
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Streamline paperwork, eliminate duplicate tasks, and free up valuable time so your staff can invest more deeply in survivor support and advocacy.
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Easily access complete client histories and documentation in real-time, allowing staff to provide consistent, sensitive, and trauma-informed care that fosters trust and safety.
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Coordinate ongoing advocacy, transitional support, and community resources efficiently, empowering survivors on their path toward sustained healing, stability, and independence.
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Quickly coordinate emergency responses, clearly document safety plans, and confidently manage protective measures to prioritize survivor safety at all times.
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Effectively manage referrals and coordination with community services, building stronger inter-agency collaboration to deliver comprehensive survivor care.
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Empower your staff with user-friendly tools that minimize stress, improve morale, and support retention in your demanding and vital work.
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Leverage detailed analytics to pinpoint evolving needs of survivors, proactively tailor programs, and better address service gaps, ensuring your team remains responsive and relevant.
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Rapidly produce compelling reports that clearly demonstrate your organization's impact, making your funding applications more persuasive, successful, and sustainable.
Your Questions, Answered.
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We treat confidentiality as a core implementation requirement. We work with your team to define who should have access to different information and configure permissions around those decisions. We also provide current information about Mareto's security, hosting, backups, retention, support access, and data-export practices so your privacy and legal teams can assess the platform against your organization's requirements.
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Mareto can be configured to support your organization's trauma-informed documentation practices. Your team determines what information is necessary, how consent should be recorded, who may access sensitive records, and when information must not be shared. We then configure forms, permissions, and workflows to support that approach.
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We can work with you to map requirements such as beds, rooms, wait-lists, absences, occupancy history, alerts, and reporting. Once we understand your operational needs, we can confirm which requirements Mareto supports directly, what needs to be configured, and whether anything falls outside the platform's current scope.
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Yes. We can configure referral workflows around the information your organization needs to share, the survivor's choices and consent, the receiving partner, access restrictions, and status updates. We work with your team to keep the workflow useful while limiting shared information to what is appropriate and authorized.
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Yes. PEOPLE Lived Experience Society uses Mareto for data collection and case management at an Indigenous transition house in Kelowna. Mareto has helped the organization simplify its processes, strengthen its data insights, and give staff more time to support participants. Read the full PEOPLE Lived Experience Society case study.
Case Study: PEOPLE Lived Experience Society
Giving Peer Navigators More Time to Support Participants
PEOPLE Lived Experience Society uses Mareto for data collection and case management at an Indigenous transition house in Kelowna, BC. Mareto's published case study describes the team's experience using the system. Confirm the program description, result, and permission for this page, then link to the complete case study.
“Mareto has simplified our processes and given us stronger data insights. Staff spend less time buried in paperwork and more time supporting participants.”
— PEOPLE Lived Experience Society
Read the full PEOPLE case study
Ready to Amplify Your Impact?
Discover how Mareto can empower your team, streamline your operations, and support your team in creating meaningful change.