Webinars

Learn how better intake form design improves data quality, reporting, and service delivery for Canadian nonprofits and social services organizations. Discover the four principles of effective intake design and see a live form builder walkthrough in Mareto.

In this session, we sit down with Ashley Kinnaird, Operations Manager at Stsi'elh Stuhw tu Smun'eem, a First Nations Child and Family Services agency in British Columbia, to walk through their experience implementing and using Mareto. Their implementation spans child and family services, housing, HR, and operations, with significant reporting obligations and data sensitivity across all program areas.

Canadian non-profits are under growing pressure to prove impact. Funders want to see what changed, Boards want evidence that programs are working, and Communities want to see lives actually improving. And yet many organizations are still buried in reporting that counts outputs, drowns frontline staff in paperwork, and never quite answers the question that matters most: are we making a difference?

Canadian social sector organizations are making significant technology investments, including case management platforms, cloud-based records systems, and service coordination tools. Many have taken deliberate steps to ensure their data is stored in Canada. That is an important decision. It is also an incomplete one.

We will show you the benefits of using a case management software built for Canadian non-profits and social services, and how CFS teams can run child, youth, and family support with clearer workflows, stronger documentation, and better visibility across the full service journey, with a focused walkthrough of its use in family support, child wellbeing, prevention, reunification, and wraparound support services.

From housing and homelessness to youth, family, health, and community-based programs, no two organizations work the same way, and your technology should reflect that. Mareto is a Canadian-built, fully customizable case management software designed to support all types of social services and nonprofit organizations.

In today’s demanding social services environment, managing complex caseloads while delivering high-quality care can be overwhelming. This webinar will demonstrate to Social Workers, Case Managers, Program Managers, and Executive Directors how to reduce administrative burdens, improve client outcomes, and enhance team collaboration using Mareto, our data-driven case management software.

In this free webinar, we’ll explore how Canadian nonprofits can break out of “data chaos” and move toward mission success with modern case management tools. You’ll hear sector insights, real nonprofit experiences, and see a light demo of what’s possible when your organization’s data is working for you instead of against you.

Whether you're running a single program or coordinating efforts across an entire organization or system, one challenge remains constant: how do you gather and use data in a way that’s meaningful, not just mandatory? This webinar explores why a strong data model—the structure behind how your information is organized, connected, and collected—is foundational to making better decisions, supporting the people you serve, and demonstrating real impact.

Explore the latest upgrades to Mareto, our user-friendly case management platform designed for social service providers. This webinar covers improved workflows, customization features, real-time data insights, and security enhancements that support more efficient service delivery and better client outcomes.

In today’s demanding social services environment, managing complex caseloads while delivering high-quality care can be overwhelming. This webinar will show social workers, case managers, and frontline workers how to reduce administrative burdens, improve client outcomes, and enhance team collaboration using our data-driven case management software, Mareto.

This webinar will provide an in-depth exploration of Mareto, a state-of-the-art case management platform designed to enhance service delivery through advanced case management, seamless service integration, coordinated care, and unparalleled customization. If you are involved in direct client services or program management, Mareto offers tools and insights that drive transformative social impact.

Watch this insightful webinar focused on the critical role of lived experience and frontline service staff in the design and development of effective data collection systems. This session will delve into how their unique perspectives can shape a more responsive and accurate data infrastructure, ultimately leading to transformative collective impact.